Holiday Shipping
Due to the Black Friday and Christmas rush, shipping carriers are experiencing delays. Your order may take a extra time to arrive. Our team is packing and shipping orders every day to get your OhKlassy pieces to you as quickly as possible. Thank you for your patience and understanding.
You can track your order and check its status easily through the following link. Once your order has shipped, you will receive a confirmation email with your tracking number.
We aim to process and ship orders as quickly as possible after they’re placed. Email us your order number and details as soon as possible if you need to make changes.
Once your order has shipped, changes can’t be made, but you can still initiate a return.
To request a return or exchange, please submit your request through our online return portal via the following link.
Once submitted, you will receive a return label directly via the portal.
Items must be unworn, in original packaging, and requested within 60 days of delivery. After we receive and inspect your return, your refund, store credit or exchange will be processed. Processing times may vary.
If an exchange is requested, our team will reach out to you directly to confirm the replacement item before finalizing the exchange.
Yes we ship worldwide! If your country isn’t listed, email us, and we’ll check for you.
We process orders within 1–2 business days, and delivery typically takes just 1–2 weeks, depending on your location.
Shipping times may vary during busy periods with the shipping carriers.